ACI awards Madinah Airport "Best Airport" in Middle East

ACI awards Madinah Airport "Best Airport" in Middle East

We are proud to announce that Madinah Airport has been named as the Best Airport by Size and Region: Middle East (5–15 mppa.) by Airport Council International (ACI).

This award is one among many that strengthens Madinah Airport’s global standing as a world-class and top ranking airport. This accomplishment would not have been possible without the support, dedication and hard-work of our employees, along with all our strategic partners, who contribute to making Madinah Airport the success that it is. We are dedicated to providing a safe, swift and comfortable travel experience to all our passengers and make them feel welcome.

Eng. Sofiene Abdessalem, Managing Director - Tibah Airports Operation Co. said; "We are proud to receive the ASQ award that ranks Madinah Airport's customer experience among some of the best airports in the world. It's an important acknowledgement of the commitment of entire TIBAH team and all our strategic partners, and it is one that we should be proud of and must continue to live up to. Our dedication and passion to create memorable experiences for our customers has been reflected in the award-winning customer service our team provides. We are committed to going above and beyond the standards of traditional customer service, ensuring every customer's experience is nothing less than exceptional." 

Thanks to all our passengers, employees, and strategic partners who have contributed in this accomplishment.

Frequently Asked Questions

Schedules, price information and ticket operations regarding flights are under the control and responsibility of the airline companies. You can access detailed and accurate information from your airline company.
Yes. You need to make your subscription within one hour of entering the car park.
Our terminal and our parking provide 24 hour services and you can make your subscription transaction any time of the day in a very short time.
Airline companies are responsible for all procedures after check-in, during loading of luggage to aircraft and afterwards. Therefore you should make your application to related airlines company Lost-Damaged Luggage Units with your identification and luggage information.
Calculate